Privacy policy

Privacy policy

Blossom Mental Health Training Ltd. is committed to protecting and respecting your privacy.

This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services including visiting the website; www.blossomtraining.org.

Purpose:
The purpose of this policy is to explain to you how we collect, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting the website or using the services provided by Blossom Mental Health Training Ltd. you are accepting and consenting to the practices described in this policy. Under the GDPR (General Data Protection Regulation) we control and process any personal information about you electronically using the legal bases described throughout this policy.

Scope:
This Privacy Policy Notice covers the following:
1. Information we collect from you and how we collect
2. Why and how we use the information collected from you
3. Retention and Data Security
4. Disclosure of information
5. Website Use and Cookies
6. Your Rights
7. Changes to our Privacy Policy
8. Contact Us

1. Information we collect from you and how we collect:
"Personal Information" is information that identifies you as an individual or relates to an identifiable individual. Personal Information we may collect through our Websites or through carrying out services for you includes:
Your name, postal address, email address, phone number, occupation and other contact information;
Information regarding your dealings with us;
Any interest you have in relation to our services or our practice areas;
Any information you may voluntarily submit to us by completing any form on our Websites or via Email correspondence;
Details of your visits to and usage of our Website.

We may collect Personal Information in various ways:
From any form you may complete and submit through our Websites, for example information collected from the “Contact Us” page of our Websites;
From the content of surveys that you may complete on our Websites or via email;
When you provide information as a client in connection with us providing professional services to you.

2. Why and how we use the information collected from you:
We process Personal Information for our legitimate business interests to perform contracts that you may have with us and to comply with our legal obligations. Where applicable laws require that we obtain your consent to collect and process your Personal Information, we will obtain your consent accordingly. When we obtain your consent, EU law (where it applies) gives you the right to withdraw your consent. You can do this at any time by contacting us using the details at the end of this privacy notice. Your use of the Websites or services provided by Blossom Mental Health Training Ltd. will be taken as implied consent to the collection and processing of Personal Information as outlined in this privacy notice.

We may use Personal Information about you for our legitimate business interests, including the following:
For the purposes of providing professional services to you; to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us
To provide you with information about other services we offer that are similar to those that you have already enquired about
To provide you with information about goods or services we feel may interest you.
To correspond with you, notify you of events or changes to our service, or otherwise to fulfill your requests and respond to your queries and requests for information, which may include marketing to you; and
To administer the website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.

3. Retention and Data Security:
We will keep your personal information for as long as is necessary to carry out the services you require and to fulfil our legal obligations. Your name and email address will be stored in order to stay in touch and for marketing purposes unless you opt out by contacting us via the company details which can be found at the end of this policy. All information is stored as securely as possible on password protected devices. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the website or via an email; any transmission is at your own risk.

4. Disclosure of your personal information:
We do not share any of your personal information with third parties except in the instance that you have explicitly requested us to in order to arrange for you to receive services through third parties which we have signposted you to. With regard to each of your visits to the website we may automatically collect the following information: Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. Please see website use and cookies section below for details on how third parties may collect information about you via cookies.

5. Website Use & Cookies:
The website uses cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse the Site and also allows us to improve the website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance or targeting cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.


6. Your rights:
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by contacting us at the Company Address. The website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check the individual privacy practices before you submit any personal data to these websites.

Under the GDPR your rights are as follows:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
The right not to be subject to automated decision-making including profiling

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR Act. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

7. Changes to our Privacy Policy:
This policy will be reviewed annually and in response to any changes to law and legislation. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by E-mail.

8. Contact us.
Questions, comments and requests regarding this Privacy Policy Notice are welcomed and should be directed to the Company Owner: Anita Malster
Telephone: 07711 867 290
Email: anita@blossomtraining.org